I can't hear anything?
Make sure you have logged into the website and have clicked play on the web player, check you have turned your volume up and that you have speakers.
The audio is stuttering/cutting out?
Try changing the streaming server, it might be overwhelmed. You do this by scrolling back up the top of the webpage and looking at the webplayer. You will see "Quiz" with an arrow next to it
Click the arrow and you can choose a different streaming server (2 of our streaming servers are in London and one is in New York).
Hopefully that will sort out your issues, failing that kick the husband off Pornhub and your kids off Netflix.
Can you stop swearing?
Probably not, it is done in my front room and we don't stop you from saying stuff in your front room..
I missed a question?
Tough? Questions get read out and then repeated once more, you can ask nicely in chat for it to be repeated, but make sure you ask nicely..
I don't like what you said?
I want to change an answer?
You can change the picture round answers as often as you like, the other rounds are sort of the same but once the Quizmaster has closed the round you cannot go back and make any changes.
I clicked "Submit your answer" twice and it has taken me to the wrong question?
How did you manage to do that?!
Click the relevant link above the answer boxes, it should take you back to the round you need to go to.
I haven't seen my score..
We had a few issues with that, we think we have fixed it, it saves the scores in a couple of places now so if one fails to save the other should catch it.
Your answer is wrong?
It might be, sue us.
Why are you asking for donations?
Not sure if you have noticed but all the pubs and clubs are closed, we normally run our quizzes in these venues and the venue pays us to provide the quiz nights. We are funding this out of our own pockets and we currently have no money coming in, we are literally taking food out of our mouths to provide this quiz.
Do I have to donate?
Not at all, it's completely up to you. (Take not of what it says in "How much should I donate>")...
Is it suitable for children?
Will you see my credit card details?
Our credit card processing is done via a company called Stripe, all we get to see is your email address, address if you entered one and the last 4 digits of your credit card. None of this is stored on our servers, they are all stored with Stripe.
How much should I donate?
That is your choice, a million quid would be lovely (and would buy the quizmasters nudes). We aren't forcing anyone to donate anything, if you choose to do so we will be happy, if you don't we'll make voodoo dolls of you from the money others have donated.
Aren't you ashamed to be begging?
Not really, have you seen some of the people we have slept with? We have no shame.
How long will it last?
A couple of hours, maybe less, maybe more. Or did you mean how long will we run these for? That will be decided by when we can start our quizzes back up or when our money runs out.
Will the quizmaster be naked whilst the quiz is going on?
Depends on how cold it is.
I can't sign up?
Try again, if it still doesn't work Email firstname.lastname@example.org with the error message you received (if you got one).
I can't log in?
Using the correct Email and Password? Reset your password by clicking the "Forgotten password link" and if that doesn't work, Email email@example.com with the error message you received (if you got one).
I've forgotten my password?
Click the reset password link on the login screen, check your email for a reset password email (also check your spam folder) and if that doesn't work Email firstname.lastname@example.org with the error message you received (if you got one).
Can I make a GDPR request?
You can, but I can tell you now it will be your email address, the nickname you entered, a hashed password and your answers. Don't be a dick, we're doing this for free.
The music is too loud.
It's hard to gauge how loud things are on other peoples computers/phones, ask nicely in the chat and it will probably get turned down. Just remember that everyones volume is different, we all need to work together.
Something isn't working on your website?
Probably! We did write it all ourselves, Email us: email@example.com - tell us what isn't working and we'll see what is going on.
Someone is being mean to me?
Ignore them, we're all adults.
The quiz master was rude to me.
You probably deserved it?
I can't send any messages?
It's probably broken or we blocked you from sending messages.
Chat is slowing my computer down.
Refresh the page, it will remove most of the messages.